Generative Artificial Intelligence (GenAI) as Information Tool for Lexicographic Information Needs

  • Theo J.D. Bothma Department of Information Science, University of Pretoria, South Africa (https://orcid.org/0000-0001-7850-3263)
  • Rufus H. Gouws Department of Afrikaans and Dutch, Stellenbosch University, South Africa (https://orcid.org/0000-0002-3423-058X)

Abstract

The focus of this paper is on GenAI, chatbots and some implications for lexicography and dictionary use. The use of GenAI as an information tool to provide information to end-users (readers) who have a specific information need when reading a text is discussed. GenAI could previously provide content similar to that of a dictionary but could not provide contextualised answers. This has changed and most chatbots now have two modes, a "search" mode and a "thinking/ reasoning mode", i.e., it is able to argue logically about its different proposed meanings in context and tends to offer a solution. This feature is discussed at the hand of examples, and it seems as if the chatbots can now provide correct contextual meaning and logically motivate the choice of meaning in context, based on their critical analysis and thinking skills although it still "hallucinates" if it has no answer. Hereafter, the role of dictionaries and lexicographers in an AI-enhanced world is discussed. The traditional assignment of dictionaries to document the status and history of a language remains a very important function and needs to be encouraged, especially in environments with limited language resources. However, exploring new commercial ventures, incorporating latest technologies, would be essential to the future of the discipline and industry. Keywords: chatbot, contextualisation, generative artificial intelligence, interface, hallucinate, genai, information needs, information tools, meaning, text reception
Published
2025-11-04
How to Cite
Bothma, T. J., & Gouws, R. H. (2025). Generative Artificial Intelligence (GenAI) as Information Tool for Lexicographic Information Needs. Lexikos, 35(2), 276-295. https://doi.org/10.5788/35-2-2092
Section
Artikels/Articles